OX-Bow External Solid Oak Door

Because it’s important that our products get to you in perfect condition and on time, we only work with trusted, reliable delivery companies who have a excellent reputation. To allow you to spend where it matters, the cheapest available delivery option will automatically selected at the checkout stage. Don’t forget that orders over £750 will qualify for free shipping!

Standard Delivery Rates

Doors: £35
Small Ironmongery: £5
Ironmongery & Oils: £10
Skirting, linings, frames, window boards and furniture: £20

If you have chosen additional options for your doors such as prefinishing, please allow up to an additional four weeks for delivery. This will depend on the number of in-house oiling requests and also the chosen finish which will affect the number of coats and required drying time.

Generally delivery is a weekday service. Couriers may however operate on weekends during busy periods. As such, we are unable to offer weekend deliveries but this may be offered by the courier if they call to arrange your delivery date and time. Please note that your delivery will be made to the kerbside. As such, please ensure you are able to move your order to a secure location.

All delivery times given are based on orders being placed before 1:30pm.

As unforeseen circumstances can on the rare occasion cause delivery issues, we do not recommend booking any tradesmen until your items have been delivered.

Many of our orders are delivered on a pallet. It is the driver's discretion whether they take the pallet away with them following delivery. We are unable to collect any pallets after delivery has taken place. We highly recommend using the pallet to support your doors until they are ready to be hung.

Flooring Delivery

Delivery is typically 7-10 days from order date.  Your flooring will normally come on a pallet and be shipped using a kerbside delivery.  We will call you before delivery to agree a date that suits as someone will need to be available to help offload.  Please remember that our solid oak flooring is particularly thick and therefore very heavy.  65m2 will weigh approximately 1 tonne/1000kg.

Still Have Questions?

If you still have questions regarding the delivery of your order, please give our dedicated Customer Service Team a call and they will be happy to assist you further.

Please Note: We are obliged to apply a shipping surcharge to certain postcodes. Enter your postcode at the checkout to see if any surcharges apply. Surcharges are applied on top of the Free Delivery. If you have any questions regarding surcharges, please call us on 01455 565 565 to find out more.

For more detailed delivery information see our delivery page here

Storage - Flat and Dry Only

As wood is a natural product it is important that it is stored correctly. We recommend that your new products are stored flat and in a dry area. We recommend that all packaging is kept on the products, or removed for inspection and then re applied for storage. Again as wood is a natural product it is susceptible to changes in each room's atmosphere and as such please be mindful of this and take care to avoid damp areas or newly plastered rooms etc.

External Wooden Product Finishing

Our products are supplied fit for purpose and unfinished. As oak is a natural product, sanding, polishing and colouring maybe required to achieve the perfect finish. We recommend that quality specialist external treatment such as Impranol Oils are used to seal and protect the goods and that our external doors are protected from direct sunlight and rain by either a canopy or porch. All of our doors must be treated before they are hung, not afterwards. It is vitally important not to miss areas where the door has been cut for hinges or any other door furniture as this would allow for moisture to get into the door and spread throughout it. Please follow the guide here for finishing your external door, not doing this will void your warranty. By doing so you will also comply with our terms and conditions.

Modern oil finishes are extremely durable and hardwearing, they are very simple to apply and fast drying. Once your appropriate finish has been applied, generally very little maintenance is required. It is always advisable to cover any scratches that may occur over time. The benefit of using Impranol Oils is that it is a very simple process of re-applying the finish to the affected area with a cloth.