Because it’s important that our products get to you in perfect condition and on time, we only work with trusted, reliable delivery companies who have a excellent reputation. To allow you to spend where it matters, the cheapest available delivery option will automatically selected at the checkout stage. Don’t forget that orders over £500 will qualify for free shipping!
If you have chosen additional options for your doors such as prefinishing, please allow up to an additional four weeks for delivery. This will depend on the number of in-house oiling requests and also the chosen finish which will affect the number of coats and required drying time.
Generally delivery is a weekday service. Couriers may however operate on weekends during busy periods. As such, we are unable to offer weekend deliveries but this may be offered by the courier if they call to arrange your delivery date and time. Please not that your delivery will be made to the kerbside. As such, please ensure you are able to move your order to a secure location.
All delivery times given are based on orders being placed before 1:30pm.
As unforeseen circumstances can on the rare occasion cause delivery issues, we do not recommend booking any tradesmen until your items have been delivered.
Many of our orders are delivered on a pallet. It is the driver's discretion whether they take the pallet away with them following delivery. We are unable to collect any pallets after delivery has taken place. We highly recommend using the pallet to support your doors until they are ready to be hung.
Still Have Questions?
If you still have questions regarding the delivery of your order, please give our dedicated Customer Service Team a call and they will be happy to assist you further.
Please Note: We are obliged to apply a shipping surcharge to certain postcodes. Enter your postcode at the checkout to see if any surcharges apply. Surcharges are applied on top of the Free Delivery. If you have any questions regarding surcharges, please call us on 01455 565 565 to find out more.
For more detailed delivery information see our delivery page here