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Showroom Opening Times

Monday - Sunday: 9am - 5pm

Bank Holiday Mondays: 9am - 5pm

Call & Book Your Appointment

Monday - Thursday 8am - 7pm

Friday - Sunday 9am - 5pm

Showroom & HEAD OFFICE

UK Oak Doors, Apex House,

Bank Street, Lutterworth,

Leicestershire, LE17 4AG

Warehouse & Collections

UK Oak Doors, Unit 10 C&V Business Park

Leicester Road, Lutterworth

Leicestershire, LE17 4HE

Common Questions

Call Us On

01455 501231

For any product, purchasing or quotation enquiries select "Sales"

For any delivery enquiries select "Delivery"

For any post delivery enquiries select "Customer Services"

Email Us

* Required Fields
Showroom Opening Times

Monday - Sunday: 9am - 5pm

Bank Holiday Mondays: 9am - 5pm

Call & Book Your Appointment

Monday - Thursday 8am - 7pm

Friday - Sunday 9am - 5pm

Showroom & HEAD OFFICE

UK Oak Doors, Apex House,

Bank Street, Lutterworth,

Leicestershire, LE17 4AG

Warehouse & Collections

UK Oak Doors, Unit 10 C&V Business Park

Leicester Road, Lutterworth

Leicestershire, LE17 4HE

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faq

Why do I have a late dispatch date?

A late dispatch date could be down to low or zero stock and/or a delay with the courier regarding their collection.

In rare cases it may not be any of the above, if you require further information please don’t hesitate to contact our team on: 01455 565 565 and select the relevant department when prompted.

For any product, purchasing or quotation enquiries select "Sales"

For any delivery enquiries select "Delivery"

For any post-delivery enquiries select "Customer Services"

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faq

What is the trimming allowance of my door?

The trimming allowance is an allotted amount of length and/or width which can be removed from the door without damaging its structural integrity. Due to the vast array of styles we offer this allowance differs from door to door, please refer to the product page of the door in question and check “Tech Specs” and check the “Trim Down By” for the trimming allowance.

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faq

Can I track my delivery?

Depending on the courier, tracking may be available. Currently services provided by:

Premier, Tuffnells and UPS offer tracking; all the relevant information will be supplied within an email with a link to the respective courier detailing the progress of your delivery.

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faq

Is a solid door realy solid?

Yes, it really is! Solid wood does not mean that the door is made from a single piece of wood but in fact several pieces of solid oak of the same quality. Multiple pieces of solid oak are bonded tightly together; the end result is a door which offers far superior strength and stability than utilising just a single piece of wood. Where a single piece may warp and crack. Multiple pieces of solid oak push against each other to prevent any unwanted movement, this construction ensures that your doors are durable and strong whilst also providing your home with the natural beauty of solid oak. All of our solid oak doors are supplied pre-sanded and unfinished unless you choose our in-house pre-finishing service.

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faq

How can I generate a quote?

Website: Once you’ve found a product you’re interested in, instead of selecting “Add To Basket” choose “Add To Quote” you will then be taken to quotation page detailing your selected items. Fill in all the relevant contact information and select “Email Me My Quote” to receive your quotation. If you wish add additional items to your quote select “Continue Shopping” and follow the initial steps again to add to your quotation. If you’re happy with your items simply select “Copy Items To My Basket” to go ahead with the purchase following the onscreen guidance.

Phone: One of our sales executives will guide you through everything you need to know regarding the quotation, once you’ve selected the items you wish to generate a quote for they will ask for your contact information allowing them to send you the quotation to review in your own time. If you wish to go ahead with the quotation at a later date, simply call back and your quotation will be on our records to review and confirm before finalizing the purchase.

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faq

Do you do made to measure doors?

Unfortunately we’re unable to offer this service; our doors are premade to a specific requirement ensuring all major size groups are met. If you’re looking to modify the size slightly our doors may have a trimming allowance for the height and in some cases the width (please refer to Tech Specs of the door in question.) This will allow the specified amount to be removed allowing the door to fit to the available space within the door frame.

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Registration No. 6681796

VAT No. 941 728 511

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